You should have 2 bartenders who are trained during dinner to alleviate the wait times As you read in other reviews the rooms are unmatched and the best feature of this hotel! Sleeping at night with the slider open listening to crashing waves is worth the price of admission. My opinion is one of two things: Management is failing these workers or because it's a new resort Senses is not getting the best talent. Add the bacon covered shrimp it was the best meal I have had at an all-inclusive! The workers in the restaurant looked lost and it's not their fault. Create a process to eliminate this frustration. Making your guests wait 30 minutes for the bill is unacceptable. The servers work hard and are trying to provide good service, but the process is broken. The food is fresh and tasty, but the menu is limited. The restaurant is quaint with a beautiful setting. This resort checked most boxes, but I hope they take my suggestions to heart and this could be something special. We have stayed at Secrets to Riu Palaces and our perfect resort is adults only, great food, and relaxation. We read the reviews and honestly most reviews were spot on. My wife and I traveled at the beginning of April and took a chance on an unknown resort for the most part. You should have 2 bartenders who are trained during dinner to alleviate the wait timesĪs you read in other reviews the rooms are unmatched and the best feature of this hotel! Sleeping at night with the slider open listening to crashing waves is worth the price of admission.
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